Return and Exchange Policy

Return and Exchange Policy:

1. Return of Goods:

• Customers have the right to return goods within 30 days from the date of receiving the order.
• The product must be in its original packaging and condition, without signs of wear or damage.
• The refund will be processed to the same payment method used for the purchase.
• The refund amount may be reduced by the cost of shipping if it was included in the original order.

2. Exchange of Goods:

• Customers can exchange the product for a different size, color, or model within 30 days from the date of receiving the order.
• The product must be in its original packaging and condition, without signs of wear or damage.
• Exchange of goods is subject to product availability in stock.
• If the new product has a higher price, the customer will need to pay the difference.

3. Return and Exchange Process:

• To initiate a return or exchange, the customer must contact our customer service department and provide order information and reason for return.
• The customer will be provided with instructions for returning or exchanging the product, including the return address.
• Upon receiving the returned product and verifying its compliance with the return conditions, a refund will be issued or a new product will be sent for exchange.